To help give you a seamless invoicing process we put together this guide to answer any additional questions you might have:

  1. Do you have an example of an invoice?

  2. Do you have an invoice checklist?

  3. What if I do not have a VAT ID, can I use my Codice Fiscale?

  4. Where do I send the invoice?

  5. What if I missed the invoicing deadline?

  6. What if my invoice has an error?

  7. How can I check if the payment is released on Collabary?

  8. Can I invoice you for a partial payment?

  9. Why do I need to provide my business and bank details on Collabary, if it's already included in the invoice?

  10. I have a question that is not on this list.

Have you had the chance to read our 3-step guide to our invoicing process? Click here.


Do you have an example of an invoice?

To help guide you through our invoicing process, we prepared an invoice template* for you.

Make sure to submit your invoices by the 12th of the month in PDF format, in order for your payment to be issued on the 25th of the month.

Collabary Invoice Template

* Please note: you are not required to use this template, you can also use it as a guide to creating your own invoice.

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Do you have an invoice checklist?

We use an automated system to scan your invoices, for this to work effortlessly please make sure to review and include the requirements on our checklist, and submit the invoice in PDF format.

Collabary Invoice Checklist

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What if I do not have a VAT ID, can I use my Codice Fiscale?

If you do not have a valid VAT ID, you can use your Codice Fiscale.

All you need to do is send us an official letter (statement of “Prestazione occasionale ai sensi dell’art. 67 c. 1 lett. I DPR 917/86, non soggetta ad IVA ex art. 5 DPR 633/72 ss.mm.ii.”).

Make sure that the letter includes our requirements as shown on the checklist and in PDF format, where applicable (i.e. address, codice fiscale, net amount, date/deliverables and so on).

Please send us this letter as a scanned copy via email and send us the original by post – to the address indicated in the checklist.


Where do I send the invoice?

Our automated system scans the invoices we received, this is why it is important to send your invoice to both:

Please note that if your invoice does not include the requirements listed on our invoice checklist, your invoice will be rejected.

For more information on our invoicing requirements, click here.

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What if I missed the invoicing deadline?

If you miss the deadline on the 12th of the month, or send us an incorrect invoice, your payment will be postponed to the next payment cycle.

You can check which payments have been released per Campaign, via the payments page.

For your payment to be scheduled for the 25th of the month, please note that all content needs to be approved and the payment needs to be released by the brand before the 10th of the month.

For more information about the payment cycle, please click here.

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What if my invoice has an error?

If our system flags your invoice as incorrect, please note that your payment will be postponed to the next payment cycle.

Make sure to revise your invoice and submit it to us before the 12th of the next month. To guide you through our invoice requirements, check out our checklist – click here.

If you have further questions about your incorrect invoice, get in touch with us.

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How can I check if the payment is released on Collabary?

For your payment to be scheduled for the 25th of the month, please note that all content needs to be approved and the payment needs to be released by the brand before the 10th of the month.

You can check which payments have been released per Campaign, via the payments page. By simply selecting the campaign and clicking on the “payments” tab, you get an overview of the payments relevant to this specific campaign.

Here is a visual example:

Campaign Payments Overview

This overview enables you to see the amount, the date to expect the payment and the status of the payment.

The "payment expected" column indicates whether the payment has been released, and which date you can expect to receive your payment.

Please note that we can only issue a payment for the amount released by the brand.

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Can I invoice you for a partial payment?

Yes, but please note that the invoice needs to match the payment released on Collabary.

If you invoice us for the entire campaign but only a partial payment is released, we will not be able to issue the payment until all payments are released.

Once a payment is released on Collabary and we have received the invoice matching our requirements, we can schedule your payment for the 25th of the month.

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Why do I need to provide my business and bank details on Collabary, if it's already included in the invoice?

In order for us to issue the payment for your invoice, we need to create a business partner profile on our payment system.

To speed up the process we require you to provide your most up to date information on Collabary, this way by the time we receive your invoice, your business profile will be active.

Not sure how to update your business details? Here is a step-by-step guide, click here.

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I have a question that is not on this list.


Please get in touch with us via the chat in the lower right-hand corner, or send us an email at hello@collabary.com.

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